Terms of service

TERMS AND CONDITIONS

OVERVIEW Welcome to Nineteen! The terms "we," "us," and "our" refer to Nineteen. Nineteen operates this shop and this website, including all related information, content, features, tools, products, and services to provide you, the customer, with a personalized shopping experience (the "Services"). Nineteen is powered by Shopify, which enables us to provide you with these Services.

The following terms and conditions, along with any referenced policies (these "Terms"), outline your rights and responsibilities when using the Services.

Please read these Terms carefully, as they contain important information about your legal rights, including disclaimers of warranties and limitations of liability.

By accessing, interacting with, or using our Services, you agree to be bound by these Terms and our Privacy Policy [LINK]. If you do not agree to these Terms or the Privacy Policy, you may not use or access our Services.

SECTION 1 – ACCESS AND ACCOUNT By agreeing to these Terms, you confirm that you are of legal age in your country, state, or region of residence and that you have given us permission to allow your minor dependents to use the Services on devices you own, have purchased, or manage.

To use the Services—including browsing our online shops or purchasing products—you may be required to provide certain information such as your email address, billing, payment, and shipping information. You represent and warrant that all information you provide is accurate, current, and complete, and that you are fully authorized to provide such information.

You are solely responsible for maintaining the security of your account login details and for all activity under your account. You may not transfer, sell, assign, or license your account to any other person.

SECTION 2 – OUR PRODUCTS We have made every effort to display our products and services as accurately as possible. However, colors and appearances may vary depending on your device and its settings.

We do not guarantee that the appearance or quality of products or services will meet your expectations or match what is shown online. Product descriptions are subject to change at any time without notice. We reserve the right to discontinue any product at any time or to limit the quantity available to any person, geographic region, or jurisdiction.

SECTION 3 – ORDERS Placing an order constitutes an offer to purchase. Nineteen reserves the right to accept or reject any order at its sole discretion. Orders are only accepted once confirmed by Nineteen and once payment has been received and processed.

Please review your order carefully before submitting. Cancellation requests may not be honored after an order has been confirmed. If your order is not accepted, changed, or canceled, we will attempt to contact you using the email, billing address, or phone number you provided.

Returns or exchanges are only processed in accordance with our Return Policy [LINK]. You represent and warrant that your purchases are for personal or household use only and not for commercial resale or export.

SECTION 4 – PRICING AND BILLING Prices, discounts, and promotions are subject to change without notice. The price charged will be the price in effect at the time the order is placed and will be stated in your order confirmation email. Unless otherwise stated, prices do not include taxes, shipping, handling, customs, or import duties.

Online prices may differ from prices in physical stores or third-party platforms. From time to time, we may offer promotions with different terms than those in these Terms. In the event of a conflict, the promotional terms will prevail.

You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases. You agree to promptly update your account and other information, including email, credit card numbers, and expiration dates, so that we can complete transactions and contact you if needed.

You represent and warrant that (i) your credit card information is truthful, accurate, and complete; (ii) you are authorized to use that card; (iii) your payment will be honored; and (iv) you will pay all charges incurred, including applicable taxes, shipping, and handling fees.

SECTION 5 – SHIPPING AND DELIVERY We are not responsible for shipping or delivery delays. All delivery times are estimates and are not guaranteed. We are not liable for delays caused by shipping carriers, customs processing, or events beyond our control. Once we hand over the products to the carrier, title and risk of loss pass to you.

SECTION 6 – INTELLECTUAL PROPERTY The Services and all content—including trademarks, graphics, text, images, reviews, audio, and video—are the property of Nineteen or its affiliates or licensors and are protected by intellectual property laws.

These Terms grant you a limited, non-commercial right to use the Services. You may not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, or transmit any materials without our prior written consent.

Nothing in these Terms grants you any license or right in our or Shopify’s intellectual property unless expressly stated. Unauthorized use may violate laws. All rights not expressly granted are reserved by Nineteen.

Nineteen names, logos, and slogans are trademarks of Nineteen or its licensors. Shopify names, logos, and trademarks are the property of Shopify. Other third-party names and logos are the property of their respective owners.

SECTION 7 – OPTIONAL TOOLS We may provide access to third-party tools over which we have no control.

You acknowledge and agree that we provide access “as is” and “as available” without warranties or endorsements. We are not liable for any issues arising from third-party tools.

Use of optional tools is at your own risk and subject to the terms of the third-party providers. We may introduce new tools or features in the future; these are also subject to these Terms.

SECTION 8 – THIRD-PARTY LINKS The Services may contain links to or integrations with third-party websites or materials. We do not endorse and are not responsible for any third-party content.

You access such third-party content at your own risk. Review their terms and policies before making any transaction. Questions or complaints should be directed to the respective third party.

SECTION 9 – RELATIONSHIP TO SHOPIFY Nineteen is powered by Shopify, which enables us to provide the Services. However, all purchases and transactions are directly with Nineteen.

You acknowledge that Shopify is not responsible for your transactions with Nineteen. You release Shopify and its affiliates from all liability arising from such transactions.

SECTION 10 – PRIVACY POLICY All personal data collected through the Services is subject to our Privacy Policy [LINK] and Shopify’s Privacy Policy [LINK].

Shopify processes personal data related to your access to and use of the Services to operate and improve the platform. Data submitted through the Services may be transmitted to Shopify and third-party providers located outside your country. Please see our Privacy Policy [LINK] for more details.

SECTION 11 – FEEDBACK If you submit, post, or share any suggestions, ideas, reviews, or other feedback ("Feedback"), you grant us a worldwide, perpetual, royalty-free license to use, reproduce, modify, publish, and distribute it for any purpose, including commercial use.

You represent that: (i) you own the Feedback or have the rights to submit it; (ii) you disclosed any compensation; and (iii) the Feedback complies with these Terms.

We are not obligated to (1) treat Feedback confidentially, (2) pay compensation, or (3) respond. We may remove Feedback at our discretion if deemed unlawful or in violation of these Terms.

You are solely responsible for your Feedback and its accuracy. We are not liable for Feedback posted by you or third parties.

SECTION 12 – ERRORS AND OMISSIONS Occasionally, the Services may contain errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, shipping, or availability. We reserve the right to correct such errors and to cancel orders if necessary, without prior notice.

SECTION 13 – PROHIBITED USES You may only use the Services for lawful purposes. You may not use the Services to:

  • Violate any law or regulation

  • Infringe intellectual property rights

  • Harass, abuse, or harm others

  • Submit false or misleading information

  • Upload harmful code or malware

  • Collect or track personal data

  • Spam or phish

  • Circumvent security features

We reserve the right to terminate your account without notice if you violate these Terms.

SECTION 14 – TERMINATION We may terminate your access to the Services at any time at our sole discretion. All obligations incurred before termination remain enforceable. Certain provisions will survive termination, including those on intellectual property, feedback, warranty disclaimers, and liability limitations.

SECTION 15 – DISCLAIMER OF WARRANTIES All information and products on the Services are provided "as is" and "as available" without warranties of any kind. We do not guarantee uninterrupted or error-free service. Your use is at your sole risk.

Some jurisdictions do not allow limitations on implied warranties, so the above may not apply to you.

SECTION 16 – LIMITATION OF LIABILITY To the maximum extent permitted by law, Nineteen and Shopify shall not be liable for any indirect, incidental, punitive, or consequential damages, including lost profits or data, arising out of your use of the Services.

SECTION 17 – INDEMNIFICATION You agree to indemnify and hold harmless Nineteen, Shopify, and their affiliates, employees, and agents from any claim arising out of your violation of these Terms or applicable law.

We may assume defense at your expense. You must cooperate and provide necessary documents.

SECTION 18 – SEVERABILITY If any provision is found unlawful or unenforceable, it will be severed from these Terms without affecting the enforceability of the remaining provisions.

SECTION 19 – WAIVER & ENTIRE AGREEMENT Failure to enforce any right or provision shall not constitute a waiver. These Terms constitute the entire agreement between you and us.

SECTION 20 – ASSIGNMENT You may not assign your rights under these Terms without our written consent. We may assign or transfer these Terms without notice.

SECTION 21 – GOVERNING LAW These Terms shall be governed by the laws and courts of the country where Nineteen is headquartered. You agree to the jurisdiction of those courts.

SECTION 22 – HEADINGS Headings are for convenience only and do not affect interpretation.

SECTION 23 – CHANGES TO TERMS We reserve the right to modify these Terms at any time by posting updates on our website. Continued use of the Services after changes constitutes acceptance of the revised Terms.

SECTION 24 – CONTACT INFORMATION For questions about these Terms, please contact us at:
[Nineteen]
nineteen.contact.clo@gmail.com
Conradstraße 6
+43 678 1221 598
[Insert registration number]
[Insert VAT number]